Home / Terms of Service

Terms of Service

Please read these terms carefully before using our services.

Last Updated: January 1, 2025
Effective Date: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the services, website, and products provided by ShopWa ("Company," "we," "our," or "us") at shopwa.net (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, creating an account, or using any of our Services, you confirm that you:

If you do not agree with any part of these Terms, you must not access or use our Services.

2. Description of Services

ShopWa provides WhatsApp Business solutions and technology services, including but not limited to:

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with reasonable notice to active clients.

3. Account Registration

To access certain features of our Services, you may be required to create an account. When registering, you agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or provide inaccurate information.

4. User Obligations

When using our Services, you agree to:

5. WhatsApp Business API Usage

As a WhatsApp Business Solutions Provider, ShopWa facilitates access to the WhatsApp Business API. By using our API integration services, you acknowledge and agree that:

6. Fees and Payment

Certain Services may require payment. By subscribing to paid Services, you agree to:

All fees are quoted in the applicable currency and are exclusive of taxes unless otherwise stated. We reserve the right to modify pricing with 30 days' written notice. Failure to pay fees may result in suspension or termination of Services.

7. Intellectual Property

All intellectual property rights in our Services, including but not limited to software, designs, logos, documentation, and content, are owned by ShopWa or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our Services as provided under these Terms.

You retain ownership of your content and data. By using our Services, you grant ShopWa a limited license to process your data as necessary to provide the Services.

You may not copy, modify, distribute, sell, or create derivative works based on our proprietary materials without our prior written consent.

8. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you:

9. Service Level and Availability

We strive to provide reliable Services with high availability. However:

For enterprise clients, specific service level agreements (SLAs) may be established in separate written agreements.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

11. Indemnification

You agree to indemnify, defend, and hold harmless ShopWa, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

12. Termination

Either party may terminate the service relationship:

Upon termination, your right to access the Services will cease. We will provide a reasonable period for you to export your data, subject to applicable retention obligations.

13. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or relating to these Terms or the Services shall be resolved through:

  1. Negotiation: The parties will first attempt to resolve disputes through good-faith negotiation
  2. Mediation: If negotiation fails, the parties agree to attempt mediation before pursuing litigation
  3. Litigation: If mediation is unsuccessful, disputes may be submitted to the courts of competent jurisdiction

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website with a revised "Last Updated" date. For material changes, we will provide notice via email or through our Services. Your continued use of the Services after any modifications constitutes acceptance of the revised Terms.

16. General Provisions

17. Contact Information

For questions or concerns about these Terms of Service, please contact us: